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Fox Valley Technical College will offer a new Automotive Service Management certificate program beginning in August 2006. This will be a one-year course of study designed to prepare individuals for the opportunities available as service managers, service consultants and customer relations specialists in automotive repair facilities.
“We are proud and very excited to have Rollin Drews, former service director for Bergstrom Chevrolet-Cadillac of Appleton, as the lead instructor,” said Andy Rinke, a FVTC. His years of experience are sure to bring valuable insight to the classroom.
Courses in Automotive Fundamentals, Automotive Service Consulting, and Automotive Service Management are integrated with general education courses in communications and psychology to create a unique learning experience which will develop and foster the knowledge, skills and attitudes necessary for students to succeed in a service-oriented environment.
Comprised of five classes offered in the evenings and on weekends, the Automotive Service Management certificate is ideal for non-traditional students and current students looking for an added concentration to their degree or program. This certificate can be earned as a “stand-alone” learning experience, or can easily be “piggy-backed” onto the existing Automotive Maintenance Technician, Automotive Technician, or Automotive Technology programs. Advanced standing for Automotive Fundamentals may be awarded to students who have completed Automotive Technology core courses in all eight ASE areas.
This certificate will be beneficial to anyone interested in working directly with customers in the automotive field. If you have any questions or comments, please call or e-mail Andrew Rinke, Automotive Technology Instructor, at 920-831-4385 rinke@fvtc.edu.
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